Delivery

Delivery is 100% free** !

Any order placed before 11am (Monday to Friday only, according to order validation) is processed and dispatched the same day. Orders placed after 11am are processed and dispatched with priority the next working day. Once the parcel is dispatched, delivery normally takes around 4 working days for free delivery. You will receive an email once the parcel is dispatched that will include tracking information to follow your order.

Note: Dispatch is subject to order confirmation. In some cases, Sarenza may request additional information from a customer before his or her order is confirmed.

**From 28/03/2017, shipping costs will be applied for all orders equal to or below £30 VAT included (See Terms & Conditions).
**From 28/03/2017 shipping costs will be applied for all items purchased in a flash sale. (See Terms & Conditions)

Delivery in 24 hours is possible with Sarenza Flash!*

For £11 a year, receive all your items the day after you place your order with DHL Express. You can choose to have your order delivered to the address of your choice: home or work for as many orders that you want for a whole year, with no minimum order value.

Subscriptions to Sarenza Flash will be automatically renewed after a year. If you do not wish to renew your subscription, simply sign into your Account, go to the Sarenza Flash section, then select 'Cancel subscription'. You may also contact our Customer Service Team on 0161 250 0820.

*24 hour delivery is not guaranteed to certain postcodes.
Eligibility for 24 hour delivery is specified when you choose the transporter and delivery address.

An order placed before 1pm will be delivered the next working day. If you place your order after 1pm, your order will be delivered two days later.
For more information, please see the Sarenza Flash terms and conditions

Delivery time

With our FREE delivery service provided by Hermes, orders are normally delivered in around 4 working days from the dispatch date. With our express delivery, orders take 1-2 working days.

Track your item

When your parcel is dispatched, you will receive an email including a tracking link allowing you to follow the delivery. If you haven’t received this message, check your spam folder as it might be hiding there...

Please note that we are unable to predict or schedule a specific delivery time. Deliveries are made between 8am and 7pm Monday to Friday.

International delivery

Which countries do you deliver to?

Sarenza delivers to the UK mainland, the Isle of Wight and Northern Ireland. We also have sites in France, Belgium, Italy, Germany, The Netherlands, Spain, Sweden, Denmark and a European site Sarenza.eu.

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